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AI FOR HVAC
Never let a no-heat call go to voicemail again.
Industry data suggests HVAC contractors miss roughly a quarter of inbound calls on a normal day — and that climbs past 35% during the seasonal surges when the phone never stops. Viva builds the AI that answers every call 24/7, triages the no-heat and no-AC emergencies, and books the service call, so a heat wave or a cold snap fills your schedule instead of your competitor's. A real engineer reviews every move, and you own what we build.
What you get
Built to do the work, not just look the part.
AI receptionist · 24/7 + emergency triage
Every call gets answered — 2am no-heat, holiday no-AC, or a peak-day flood of rings — and triaged by urgency. True emergencies get flagged and routed to your on-call tech; routine calls get booked straight into your schedule.
Instant lead follow-up
Web form, Google LSA, Facebook ad, missed call — the lead gets a text back in seconds, not after the dispatcher clears the morning backlog. In a heat wave, speed-to-lead is the difference between your truck in the driveway and theirs.
Seasonal-surge ad management
Pilot runs your Meta and Google ads toward booked service calls, not vanity clicks — leaning budget into the first cold snap and the peak cooling weeks, then easing off in the shoulder seasons, all at a flat monthly price.
A site that ranks + books tune-ups
A fast, custom HVAC site built AEO/GEO-ready, so when a homeowner asks Google or ChatGPT for HVAC repair nearby, you're the answer — with maintenance-plan and tune-up booking automated right into the page.
How it works
The agents move. A real engineer signs off.
We map where leads leak
Book a 15-minute call. We look at how calls, web leads, and ad spend move through your HVAC business today — and exactly where service calls slip through, especially when the season spikes.
We scope and price it flat
You get a clear plan and a flat monthly price — no percentage of your ad spend, no hourly surprises. Starts at the Foundation tier; multi-truck operations scale up.
The agents build and wire it
The AI receptionist, the emergency triage, the follow-up flows, the ads, and the site get built and connected to the dispatch and scheduling tools you already run — and a real engineer reviews every piece before it goes live.
You sign off, then it runs
Nothing touches a customer until you approve it. After launch your monthly keeps it monitored and improving, so the system gets sharper through every heating and cooling season.
FAQ
Straight answers, before you ask.
How many calls do HVAC companies miss?
Industry data suggests the typical HVAC contractor misses roughly a quarter of inbound calls on an ordinary day, climbing past 35% during seasonal surges when techs are in the field and the office is buried. Each missed call can be a lost install or service contract. An AI receptionist that answers every call turns those rings into booked jobs.
Can it handle emergency and after-hours calls?
Yes — that's the point. The AI answers 24/7, including 2am no-heat and holiday no-AC calls. It triages by urgency, flags true emergencies, and routes them to your on-call tech, while booking routine service straight into your schedule. You decide what counts as an emergency and how it's escalated.
How much does AI for an HVAC company cost?
It's a flat monthly price, starting at the Foundation tier ($3,500/mo, all in), scaling to Operator ($8,500) and Engine ($11,500) as you add ad management and full automation. Custom HVAC builds are quoted within 48 hours. Your ad budget is separate and stays yours — we never take a cut of your spend.
Can it book tune-ups and maintenance plans?
Yes. The AI and your site can book seasonal tune-ups and sign homeowners up for maintenance plans automatically — the recurring revenue that smooths out your slow months. Reminders, follow-ups, and scheduling run on autopilot, so plan renewals stop slipping through the cracks during busy season.
Can you take over my existing HVAC ads?
Yes. Pilot manages your existing Meta and Google campaigns toward booked service calls, leaning budget into the first cold snap and the peak cooling weeks. You get plain-number reporting and sign off on the big moves — at a flat monthly price, not a percentage of your spend.
Do I own the system, or am I renting a black box?
You own it — custom, owned, and auditable. The website, the automations, and the configurations are your property. There's no proprietary lock-in you can never leave; you can audit everything and take it with you.