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AI FOR PLUMBERS
Win the emergency call before they dial the next plumber.
Industry surveys of home-service buyers report that roughly 78% of homeowners hire the first contractor who responds — and a burst pipe at 11pm doesn't leave a voicemail, it calls the next plumber on the list. Viva builds the AI that answers every emergency instantly, 24/7, triages the situation, and dispatches or books the job, so a flooded basement never becomes a competitor's invoice. A real engineer reviews every move, and you own what we build.
What you get
Built to do the work, not just look the part.
24/7 AI receptionist · emergency triage
Every call gets picked up instantly — 2am, weekend, holiday — and triaged. Burst pipe, flooding, no hot water, or a routine clog: the AI sorts the emergency from the nice-to-have and dispatches or books accordingly.
Instant speed-to-lead text-back
Missed call, web form, Google LSA, or ad — the homeowner gets a text back in seconds, not the next morning. When the first plumber to respond wins the job, those seconds are the difference between your truck and theirs.
After-hours capture · nights and weekends
A huge share of plumbing emergencies hit outside business hours, when most shops go to voicemail. The AI fields every after-hours call live, captures the address and details, and gets the urgent ones to your on-call tech.
A plumbing site that ranks and books
A fast, custom plumbing site built AEO/GEO-ready, so when someone searches Google or asks ChatGPT for an emergency plumber nearby, you're the answer — with online booking and your service area wired into the schema.
How it works
The agents move. A real engineer signs off.
We map where leaks lose you jobs
Book a 15-minute call. We look at how emergency calls, after-hours rings, web leads, and ad spend move through your plumbing business today — and exactly where jobs slip to the next plumber.
We scope and price it flat
You get a clear plan and a flat monthly price — no percentage of your ad spend, no hourly surprises. Starts at the Foundation tier; bigger shops scale up. Custom builds are quoted within 48 hours.
The agents build and wire it — engineer reviews
The 24/7 receptionist, emergency triage, text-back flows, ads, and site get built and connected to the tools you already run — and a real engineer reviews every piece before it ever touches a customer.
You sign off, then your monthly maintains it
Nothing goes live until you approve it. After launch your monthly keeps it monitored and improving, so the system gets sharper through every freeze, storm, and busy season.
FAQ
Straight answers, before you ask.
How many calls do plumbers miss?
Home-service studies estimate plumbing shops miss a large share of inbound calls — often around a quarter or more, and far higher after hours when crews are on jobs or asleep. Since most homeowners simply call the next plumber, every missed ring is usually a lost emergency job, not just a lost message.
Will the AI sound robotic to a homeowner mid-emergency?
No. It answers naturally, stays calm, gathers the address and what's wrong, and triages the urgency — then dispatches or books accordingly. A real engineer tunes it for your business, so a panicked homeowner with a flooding basement hears your company, not a generic bot reading a script.
How much does AI for a plumbing company cost?
It's a flat monthly price, starting at the Foundation tier ($3,500/mo, all in), scaling to Operator ($8,500) and Engine ($11,500) as you add ad management and full automation. Custom plumbing builds are quoted within 48 hours. Your ad budget is separate and stays yours.
Can it handle after-hours emergencies?
Yes — that's the point. A big share of plumbing emergencies happen nights, weekends, and holidays, exactly when most shops hit voicemail. The AI answers live around the clock, triages the burst pipe or flooding, captures the details, and routes the urgent ones to your on-call tech immediately.
Can you take over my existing ads?
Yes. Pilot manages your existing Meta and Google campaigns toward booked jobs, reallocating budget to the ZIP codes, keywords, and creatives that convert. You get plain-number reporting and sign off on the big moves — at a flat monthly price, not a cut of your spend.
Do I own it?
You own it — custom, owned, and auditable. The website, the automations, the triage flows, and the configurations are your property. There's no proprietary lock-in you can never leave; you can audit everything and take it with you if you ever go.