Home / AI for Med Spas
AI FOR MED SPAS
Fill the calendar. Cut the no-shows.
Med spas commonly see 10–30% of booked appointments end as no-shows — and every Instagram DM, web form, or ad lead that sits unanswered goes cold fast. Viva builds the AI that replies to every inquiry in seconds, books and confirms the appointment, sends reminders to cut no-shows, and helps rebook and gather reviews. A real engineer reviews every move, and you own what we build.
What you get
Built to do the work, not just look the part.
Instant DM, form & lead response · 24/7
Instagram DM, web form, Google or Meta ad, missed call — every inquiry gets a real reply in seconds, day or night. Leads stop going cold while you're with a client, and the conversation moves straight toward a booking.
Online booking + confirmations
The AI books appointments into your calendar and confirms them automatically — no phone tag, no double-booking. Clients get a clear confirmation the moment they reserve, so the slot is locked and your front desk isn't buried.
No-show reduction · reminders + rebooking
Automated reminders go out before each appointment, and when someone cancels or no-shows, the AI follows up to rebook them and fill the open slot. Fewer empty chairs, less revenue leaking out of the schedule.
Reviews + a site that gets cited
After a visit, the AI invites happy clients to leave a review, then your fast, custom site is built AEO/GEO-ready — so when someone asks Google or ChatGPT for a med spa in your area, your business is the answer. Pilot can manage your ads at a flat monthly price, optional.
How it works
The agents move. A real engineer signs off.
We map where bookings leak
Book a 15-minute call. We look at how DMs, form leads, ad spend, and appointments move through your med spa today — and exactly where inquiries go cold and slots go empty.
We scope and price it flat
You get a clear plan and a flat monthly price — no percentage of your ad spend, no hourly surprises. Starts at the Foundation tier; busier clinics scale up.
The agents build and wire it
The lead response, booking and confirmation flows, reminders, reviews, and site get built and connected to the tools you already run — and a real engineer reviews every piece before it goes live.
You sign off, then it runs
Nothing touches a client until you approve it. After launch your monthly keeps it monitored and improving, so the system gets sharper season after season.
FAQ
Straight answers, before you ask.
How much revenue do med spas lose to no-shows and missed leads?
Med spas commonly see 10–30% of booked appointments end as no-shows, and inquiries that aren't answered quickly tend to go cold. At typical treatment values, that's thousands a month in empty chairs and lost leads. Instant replies, confirmations, reminders, and rebooking recover a large share of it.
How much does AI for a med spa cost?
It's a flat monthly price, starting at the Foundation tier ($3,500/mo, all in), scaling to Operator ($8,500) and Engine ($11,500) as you add ad management and full automation. Custom builds are quoted within 48 hours. Your ad budget is separate and stays yours — we never take a cut of spend.
Does it integrate with my booking software?
Yes — it wires into the tools you already use. Rather than forcing a switch, we connect the AI to your existing booking system, calendar, forms, and messaging so leads flow straight into appointments. We confirm exactly what you run on the first call and scope the integration from there.
Will it sound on-brand and not robotic to my clients?
Yes. It replies naturally in your clinic's voice, answers booking and scheduling questions, and hands off to your team on anything it shouldn't handle. A real engineer tunes and reviews it for your business, so it reads like your front desk — not a generic bot — across DMs, texts, and forms.
Can it help with reviews and rebooking, not just new leads?
Yes. After a visit it invites happy clients to leave a review, and when someone cancels or misses an appointment it follows up to rebook them and fill the slot. The goal is a fuller calendar and a stronger reputation — the two things that drive new med-spa bookings.
Do I own the system, or am I renting a black box?
You own it — custom, owned, and auditable. The site, the automations, and the configurations are your property. There's no proprietary lock-in you can never leave; you can audit everything and take it with you. Note: this handles booking and marketing operations, not medical or treatment advice.